At Home Federal Bank (HFB), protecting the privacy and confidentiality of your personal information is important to our employees and to us. We value your business and the trust you put in HFB and we want you to feel right at home. Our vision is to provide products and services that exceed your expectations. To meet this commitment, we collect, maintain, and use information about you on a routine basis. To help you better understand how your personal information is protected at HFB, we are providing you with the following statement describing our practices and policies with respect to the privacy of customer information. In the event you terminate your customer relationship with us, or become an inactive customer, we will continue to adhere to the policies and practices described in this notice.
Respect for right to privacy
HFB respects your right to privacy. Whether you provide this information to an HFB employee, visit our web site, or use our Internet Banking, we are committed to providing the highest level of security and privacy regarding the collection and use of this information. We will only request information necessary to help us meet your financial needs. We will take every precaution to provide you with the privacy and confidentiality you expect while serving your needs at all of our offices and through our virtual branch.
Collection and use of personal information
In order to identify and present products and services that meet and exceed your financial needs, HFB collects, retains, and uses nonpublic personal information about our customers as allowed by law. Your personal information is used to protect and administer your personal accounts and transactions, to comply with state and federal banking regulations, and to help HFB design or improve our products and services. Sources used to collect information include:
- Applications or other account forms (your name, address, social security number, assets/income);
- Your transactions with us, our affiliates, or others (account balance, payment history, parties to transactions and credit usage);
- Information we receive from a consumer reporting agency (your creditworthiness and credit history).
Use and sharing of information outside of Home Federal Bank
HFB maintains procedures to protect confidential information about you and your products and services with us. You do not need to request this confidentiality; it is our standard practice. We do not disclose any nonpublic personal information about our customers, or former customers, to nonaffiliated third parties, unless we receive written permission from you or as permitted by law. As permitted by law, we may exchange the nonpublic personal information we collect from the sources noted above to companies that conduct marketing services on our behalf, or with other financial institutions with which we have joint marketing agreements. This allows us to provide our customers with products or services that we believe may meet their financial needs.
Use and sharing of information within the Home Federal Bank family
To continue meeting your financial needs and to provide you with superior products and services, HFB may share information about you and your HFB products with companies affiliated with HFB. Under the Fair Credit Reporting Act, HFB is allowed to share identification, transaction and experience information about you with companies related to us by common control or ownership (affiliates). By allowing us to share this information with our affiliates, which include investments/insurance and leasing, you allow us to serve your total financial needs. You may request that such information not be disclosed to our affiliates by contacting us toll-free at 1-800-244-2149 or 605-336-2470, contacting the nearest office, e-mailing us at info@homefederal.com, or writing us at Home Federal Bank, Deposit Services Department, P.O. Box 5000, Sioux Falls, SD, 57117-5000. In your request please include your name, address and social security number, as well as your direction, such as "Request to be excluded from Home Federal Bank's affiliate sharing of information". If you previously submitted an Opt Out, the information remains on file. It is not necessary to re-submit.
Protecting your information
We understand that the protection of your nonpublic personal information is of the utmost importance. HFB employs stringent security measures that comply with federal standards, in the collection and maintenance of your personal information. We restrict employee access of customer information to only those who have a business reason to know such information and we educate our employees about the importance of confidentiality and customer privacy. In addition, your online information is kept confidential through submission of encrypted email requests sent to HFB¹s secure administration site. All HFB online account applications are submitted to HFB¹s secure administration site through an encrypted direct line to the bank.
HFB is committed to ensuring the information you have provided us is complete, accurate, and up to date. It is in the best interest of both you and HFB to maintain accurate records concerning your personal information. For this reason, HFB allows you to request an update of your personal information anytime. To verify the accuracy of our information or to correct inaccurate information, please contact us by phone, in person, by email or in writing.
Thank you for being a Home Federal customer.
Revised December 31, 2008